Buyer’s journey vs. customer’s journey — what makes these paths different, and where they intersect

When I first started consulting for B2B SaaS companies, I made the mistake of thinking the buyer journey and the customer journey were basically the same thing — just two…

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How AI business analytics can level up your data game (+ expert tips)

I’ve adopted AI into many parts of my business, particularly in marketing and operations. Yet, I wasn’t making the most of what AI could bring to my business. I hadn’t…

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I tested 5 AI cold email generators, here’s what I found

Before starting my career in marketing, I was a business development admin for a relatively large local college. Part of my role was to generate sign-ups for apprenticeships and short…

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5 best CRMs for real estate businesses in 2025

Managing relationships in real estate is more than just remembering names and dates — it’s about nurturing trust through every stage of the buying or selling journey. However, with high…

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HubSpot Commerce Hub pricing guide — essential tools for growing revenue

HubSpot Commerce Hub streamlines payment collection, quote management, and revenue tracking directly inside the CRM. With businesses increasingly adopting integrated billing tools, Commerce Hub helps teams close the loop between…

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HubSpot’s Sales Hub pricing guide — essential features for every rep

HubSpot Sales Hub is a powerful sales acceleration platform that helps teams streamline outreach, close deals faster, and increase revenue. With 84% of customers reporting 84% improved their lead quality,…

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Effective, underrated sales traits every rep should develop, from a sales coach

When I started my sales career, I immediately gravitated toward the slimy salesperson persona. I was pushy and only focused on closing the deal. As I saw it working well…

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Flattery in sales: 12 real email templates that prove that flattery will get you anywhere

Is it true that flattery will get you everywhere? In my experience, flattery in sales will at least earn you 20 more seconds of a prospect’s time — and that…

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Flattery in sales: 12 real email templates that prove that flattery will get you anywhere

Is it true that flattery will get you everywhere? In my experience, flattery in sales will at least earn you 20 more seconds of a prospect’s time — and that…

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Survivorship bias in business and sales: Learning from what we don’t see

Early on in my sales career, I landed a big (at the time) deal after cold emailing about 30 prospects using a certain template. That one win had me convinced…

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